Food & Beverage Business
Retail Business
Clinic & Pharmacy
Hotel & Resort
Public Service
Karaoke
Billyard
Satisfaction Data Collector Using a 7-inch Touch Screen
Get information about public satisfaction using only a 7-inch touch screen as the input method.
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About InterActive Customer Satisfaction

IKM is a public/customer satisfaction data collector that uses a 7-inch touch screen as its input method.

InterActive Kepuasan Pelanggan

InterActive Customer Satisfaction

The front section has a large enough area that can be used to place a company logo or other information. The screen can also be set to display advertisement images. Therefore, in addition to collecting customer responses, it can also serve as a promotional medium.

It has a web server connected via LAN/WLAN, and settings can be accessed from any PC or gadget within the same network as the controller, as long as a web browser is installed.

System Inside InterActive Customer Satisfaction

Display Diagram

Functions to illustrate and simplify a series of processes or procedures so they are easy to understand and visually follow in sequence.

Equipment InterActive Customer Satisfaction

Included in the package

InterActive Kepuasan Pelanggan

IKM (+ Stand)

A hardware device with a 7-inch touch screen and single-board computer (SBC) serving as the main controller of the IKM. Connected to LAN/WLAN network.

InterActive Kepuasan Pelanggan

Adapter

Switching power supply with 5VDC output voltage and 2A power for the controller module.

Not included in the package

InterActive Kepuasan Pelanggan

Computer/Gadget

Hardware used to manage and retrieve IKM data

InterActive Kepuasan Pelanggan

Web Browser

Software used to configure the IKM system

InterActive Kepuasan Pelanggan

LAN Cable

Cable to connect the controller module to the main display

CONTACT US

Features InterActive Customer Satisfaction

3-Part Display

IKM display consists of 3 sections: Login, Survey & Media

Consists of 3 Levels

The survey consists of 3 levels: Good, Average, and Poor

Dynamic

Background and display icons can be customized as desired

Configuration Website

Configuration is accessible within the same network using a web browser

Network Connectivity

Network connection via LAN/Ethernet or WLAN

Selectable Response Data

Based on date range and can be saved into CSV file

InterActive Kepuasan Pelanggan
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